RANKING FORMULA:
- Hospital Ranking Score Satisfaction + Recommendation + Popularity
- Each criterion is worth 33.3% of the total ranking score.
- Rankings are updated weekly based on daily data collection.
THREE RANKING CRITERIA
1. SATISFACTION (Patient Rating)
- Measures: Patient satisfaction on a 5-point scale
- Source: Patient reviews and feedback
- Example: Hospital with 4.8/5.0 average rating scores higher
2. RECOMMENDATION (Review Count)
- Measures: Number of patient reviews and recommendations
- Source: Verified patient testimonials
- Example: Hospital with 200 reviews scores higher than one with 50 reviews
3. POPULARITY (Consultation Inquiries)
- Measures: Number of website visitors and consultation requests
- Source: Hospital inquiry and visitor data
- Example: Hospital with 500 monthly inquiries scores higher than one with 200
WHAT IS NOT INCLUDED IN RANKINGS
Rankings do NOT consider:
- Hospital size or age
- Hospital advertising budget
- Whether hospital pays for listing
- Hospital location
- Hospital pricing
- Paid placements (except "Promoted" status)
All hospitals compete fairly based on actual patient feedback.
PROMOTED HOSPITALS
Hospitals can pay for promotional placement:
- Hospital appears at top of search results
- Clearly marked with "Promoted" label
- Automatic ranking still applies below promoted hospitals
- Promotion does not affect actual ranking score
This allows patients to see both promoted and organic rankings.
HOW HOSPITALS IMPROVE RANKING
IMPROVE SATISFACTION:
- Provide excellent medical care
- Maintain professional staff and facilities
- Respond quickly to patient concerns
- Encourage patient reviews
IMPROVE RECOMMENDATIONS:
- Deliver exceptional patient experiences
- Follow up with patients after treatment
- Build strong patient testimonials
- Develop specialized expertise
IMPROVE POPULARITY:
- Maintain complete hospital information
- Respond quickly to inquiries
- Provide excellent customer service
- Engage with potential patients
DATA UPDATES
- Data Collection: Daily
- Ranking Updates: Weekly
- Review Verification: Real-time
- Transparency: Full access for hospitals to view their scores